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Frequently Asked Questions

The answers to all your questions.

Want to find out more about the Rippl effect? Browse through our FAQs which dive into how our platform works. And of course, if you have your own questions or would like to see Rippl in real-time, book an exclusive demo slot below.

In an increasingly competitive market, employees seek an exceptional experience from their business. Just like customers, they want to feel valued and empowered. Delivering recognition, reward, benefits and wider engagement that reflect the unique needs of their workforce enables our customers to elevate their brand by ensuring every person feels they truly matter and can thrive both in- and outside of work.

We’re all about being accessible to every employee – whether they’re office-based, working remotely or operate on the frontline. That’s why your personalised platform is available on desktop and mobile app, completely branded to your business, on the App Store and Google Play.

Whilst Rippl offers lots of functionality, each of our features are fully customisable so our customers are able to pick and choose which they enable at any time across:

  • Values-led, manager and peer recognition
  • Service milestones and birthdays
  • UK and global reward
  • Award nomination campaigns
  • Tailored wellbeing benefits, discounts and perks
  • Live polls
  • Short- and long-form surveys
  • Idea management
  • Community groups
  • Configurable incentives.

This varies depending on the culture of your organisation and the budget you have available. Some of our customers spend £20/€25 per head annually and others spend much more if they are running larger scale programmes. You should ask yourself what is expected as part of the employee experience and the return on investment you can get out of your reward spend.

Depending on the value provided, employee rewards are taxable. You should seek guidance from the relevant government agency for your country to see a full breakdown of how much an employee can receive before tax.

Rippl keeps reward dynamic. In-platform reward points are sent to employees’ digital wallets to redeem instantly against over 700 global retail, hospitality, leisure and travel brands to use either online or in-store, depending on the retailer. Rewards are set in line with your budget, with points and pre-paid cards allocated to team managers and senior leaders following your unique strategy. Plus, you can upgrade your Benefits Hub to include around-the-clock access to all discounted vouchers as an employee perk.

This can vary depending on the size of your organisation and the complexity of the hierarchy and data. Typically, we allow between 8-12 weeks for onboarding and launching your new Rippl platform.

Our customers can host a dedicated employee benefits hub within their platform. This provides employees access around the clock, on mobile or via desktop. With Rippl, you can bring your existing benefits with you, streamlining them into your platform, with the option to tailor additional perks or completely start from fresh using our extensive benefits catalogue to take your package to the next level.

Tracking the impact and ROI of your programme is key, which is why you can do this in real-time using Rippl’s dedicated reporting hub. This enables live assessment of programme adoption and engagement, how your teams are interacting with each of your platform features, as well as other metrics including turnover rates for engaged and non-engaged users. This gives you clear visibility through data-led insights around the success of your platform. Plus, with Rippl’s Feedback and Survey features, you can gather a more in-depth picture of what’s working well and ideas for future programme elements.

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