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NEWS
UK Employee Experience Awards 2025: Rippl & HGS UK are winners!
Rippl and HGS UK have been crowned double winners in the 2025 UK Employee Experience Awards!
In partnership with the brilliant team behind HGS UK, we are delighted to have the ‘Ignite’ engagement programme recognised in its impact for:
- Best Reward & Recognition (Gold Winner), commending outstanding initiatives that effectively acknowledge and celebrate colleague achievements, boost motivation and reinforce positive performance.
- Team of the Year (Silver Winner), celebrating exceptional collaboration, achievement and performance that make significant contributions to organisation success.
Absolutely buzzing to have won these awards with our partners in positivity crime, Rippl. It’s not about the titles, but about what they represent: celebrating the difference people make every single day. Grateful for the recognition, and excited to keep creating magic together.
The Awards
Bringing together all 2025 Finalists and Judges at its annual ceremony in Central London, the UK Employee Experience Awards were first established in 2015 to honour businesses going the extra mile in delivering outstanding initiatives that create better workplaces for all.
And to be named as a Winner after a rigorous and comprehensive judging process, we are delighted to have the impact of the ‘Ignite’ recognised in achieving just this.
Ignite: Reimagining employee recognition & reward by delivering on a shared vision to create an exceptional workplace
Part of the multi-billion-dollar conglomerate Hinduja Group, HGS is a global leader in optimising the customer experience lifecycle, digital transformation, business process management and digital media ecosystem.
Behind HGS UK are 750 colleagues who majorly operate in a remote and hybrid call centre model. Without the organic interactions of a traditional office environment, HGS were looking to improve employee engagement, champion visible appreciation and restore connection in their UK People strategy.
A culture of appreciation has long been established at HGS UK, with an existing recognition and reward programme hosted by a platform provider. However, this was under-delivering in its impact and cost-efficiency, leading HGS to re-assess their approach. Plus, insights from their 2024 People Survey and live Listening Tour identified Appreciation & Recognition, Health & Wellbeing, and Cost of Living Support as three leading People Priorities for 2025. From this, HGS created a brand new 5 Pillar Recognition Strategy that would form the framework of their programme moving forward – and this is where Rippl came in.
Together we shaped a fresh approach to:
- Enhance colleague access to discounts and benefits, with further enhanced savings on supermarket shops to further support with the cost of living.
- Provide better opportunity for colleagues to feel appreciated by peers and managers.
- Create a positive place for HGS UK to connect, build community and feel united.
- Enable more opportunity for reward activities, initiatives and competitions.
- Boost programme adoption and improve business ROI.
Impact to date
Since launching in August 2024, ‘Ignite’ has evidenced impressive success in unifying, engaging and rewarding HGS UK’s brilliant colleagues with:
85%
active colleague engagement rate
80.83k
platform interactions
4,296
recognitions delivered
£98.9k
spent on discounted vouchers
Hear from HGS UK colleagues
We’re absolutely thrilled to have been recognised with not one, but two incredible wins at the 2025 UK Employee Experience Awards. These categories represent the very essence of what the Ignite programme stands for and are a true testament to our partnership with HGS. From initial concept to the impact we've seen to date, the programme has been grounded in the voices of HGS colleagues and shaped into an engagement strategy that champions genuine recognition, forms real workplace connections and empowers meaningful wellbeing across the organisation. It’s been an absolute pleasure collaborating with such a forward-thinking business, and we can’t wait to see how the programme continues to evolve and the further impact our partnership will bring. Huge thanks to the UK Employee Experience Awards, and congratulations to all of this year’s inspiring Winners and Finalists.
Thank you once again to the UK Employee Experience Awards for this recognition – and huge congratulations to all other Finalists and Winners this year. It’s incredible to see the change like-minded businesses are leading within the employee engagement space, and the impact this is driving to ensure every colleague feels they truly matter. We can’t wait to see what comes next.
Award-winning employee engagement.
So, how do we do it? Rippl bridges the gap for deskless or decentralised teams by creating meaningful connections and thriving workplace cultures through the power of streamlined employee recognition, reward, benefits and more. Born from a mission to empower employers to inspire, value and reward their people, we create tailored engagement programmes that deliver measurable business impact for leading brands.
Personalised platform.
Recognition, rewards, benefits and more in your very own fully branded engagement app, available on desktop, iOS and Android.
Flexible tools.
Customisable features, such as comms and feedback tools, that can be switched on/off in line with your People needs.
Global reach.
Global recognition and reward catalogues and multi-currencies to deliver a consistent experience and at scale.
Customised benefits.
Bring your benefits with you or tailor a personalised offer that’s streamlined into your people’s pockets, wherever they are.
Dynamic feedback.
Instant polls, pulse and long-form surveys, and a dedicated Ideas Hub amplifies voices and innovations from every level.
Real-time reporting.
Track and optimise every dimension of your programme through real-time data insights in Rippl’s Reporting Hub.